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IP Phone System

The ShoreTel IP phone system is a completely integrated system that scales seamlessly from 1 to 10,000 users including PBX, voice mail, and automated attendant functions.

The ShoreTel system is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.

IP Phones

ShoreTel offers a wide range of ip phones with the right solution for every user: from executive to remote office worker, and operator to call center supervisor. ShoreTel ShorePhoneT IP telephones offer all the advanced features and quality that users demand, and are preconfigured to match the ShoreTel UC system for quick and easy installation.

 

Shorephone Data Sheet

Unified Messaging Data Sheet

ShoreGear Voice Switches

As key building blocks of the ShoreTel® Unified Communications System, ShoreTel ShoreGear® Voice Switches deliver unified communications to organizations of every size - from large enterprises to small and medium businesses.

ShoreGear voice switches unify communications across multiple enterprise locations, providing n+1 form of redundancy for very high system availability. ShoreGear voice switches manage ShorePhone IP phones and analog lines, as well as PSTN and ITSP trunks.

Shoregear Data Sheet

ShoreTel Call Manager

ShoreWare® Call Manager is an application suite for end users that includes applications that will enable your users to easily manage communications from their computer, and seamlessly move between video, voice (wired or wireless) or IM. By streamlining business communications, ShoreWare Call Manager improves communication accuracy, boosts productivity, and helps ensure effective collaboration.

Shoreware Call Manager Data Sheet

ShoreWear Contact Center

ShoreWare Contact Center applications provide a range of features to satisfy the needs of all organizations, from basic call center capabilities to sophisticated distributed multimedia contact center capabilities. The virtual contact center is now a reality as ShoreWare Contact Center enables organizations to route incoming contacts to the most appropriate agent in a multisite contact center, regardless of location.

Contact Center Data Sheet

ShoreTel Converged Conferencing

ShoreTel's Converged Conferencing delivers a next-generation collaboration solution that unifies audio conferencing, desktop/application sharing, instant messaging, virtual meeting rooms, on-line presentations, and multi-media recording with one easy-to-use interface. The system's simplified management and exceptional reliability enables organizations to easily manage collaborative activities in-house and helps reduce costs.

Conferencing Data Sheet

ShoreWare System Monitor

ShoreWare System Monitor is a network management tool that monitors your network hardware and bandwidth to ensure your IP infrastructure provides the highest level of reliability and voice quality. With ShoreWare System Monitor, performance issues can be addressed before they can affect your network.

Applications

Enhance the value of your ShoreTel phone system with specialized applications developed by ShoreTel's Professional Services engineers. These packaged applications provide enhanced functionality and seamless integration with ShoreTel call management and ease of use features to create business solutions that help you connect more quickly and collaborate more efficiently.

Awards

Best in breed products and world class customer satisfaction have their just and prestigious awards.

Nemertes Research: 2009 PilotHouse Award
2008 Achievement in Customer Excellence Award
Business Solutions Magazine: Best Channel Vendor
TMC Labs 2008 Innovation Award
Best in VoiceCon 2008
Deloitte: Technology Fast 500 2007
Phone+ 2007: Top 50 Channel Program Readers' Choice Award
Best in VoiceCon 2007
Deloitte: Technology Fast 50 2006